The app has no account
Before Me does not create an account or ask for an email or password. Everything you write stays on your phone, so deleting your data is done on the device itself.
In the app
- Open the app and go to You › Privacy and my data.
- Tap Delete everything and confirm with Face ID, fingerprint or your phone's passcode.
- Journals, answers, check-ins, exercises, progress, notes and the Trump Card are deleted from this device immediately. This cannot be undone.
Without opening the app
Uninstalling the app deletes the data stored in it. We keep no copy of what you wrote.
Subscription data
If you subscribed, RevenueCat keeps an anonymous identifier and the purchase history, and the store (Google or Apple) keeps the payment record. To ask us to delete the RevenueCat record, message us on WhatsApp +55 11 99964-6940 with the approximate purchase date and the store. We delete it within 15 days, except what the law requires us to keep (for example, tax records). The store's payment record is handled by Google or Apple under their own policies.
Important: deleting does not cancel the subscription
To stop paying, cancel in the store: Google Play at play.google.com/store/account/subscriptions; App Store at apps.apple.com/account/subscriptions. Or in the app, under You › Subscription › Manage or cancel.